Shipping Policy

Last updated: October 15, 2026

Order processing

Orders are generally processed and prepared for dispatch within 1–2 business days after order confirmation. Processing may take longer during public holidays, high order volumes, stock issues or unexpected operational delays.

Shipping and delivery

Delivery timing depends on the shipping destination, courier service, product availability and other logistical circumstances. Any estimated delivery date shown at checkout or in an order update is an estimate, not a guarantee.

Shipping charges

Applicable shipping charges will be shown at checkout before you complete your order.

Tracking and delivery issues

Where tracking is available, tracking information will be shared after dispatch. If an order is delayed, marked delivered but not received, or arrives with an issue, please contact us through Contact Us and provide your order number.

Address details

Please ensure your shipping address and contact details are accurate at checkout. Changes may not be possible after dispatch. For address-related assistance, please use the Contact Us page.