Orders
After placing an order, keep your order confirmation for reference. For order questions, use the Contact Us page and provide your order number.
Shipping
Orders are generally processed for dispatch within 1–2 business days after confirmation. Delivery times vary by destination and courier. See our Shipping Policy for details.
Returns and refunds
Eligible return requests should be raised within 7 calendar days of delivery. Damaged, defective, incorrect and eligible change-of-mind returns may be reviewed subject to the Return and Refund Policy and applicable law. Contact us before returning any item so we can provide instructions and the authorized return address.
Contact
For questions about products, orders, delivery, returns or refunds, please use the Contact Us page on LINELLY.