Privacy Policy
Last updated: October 15, 2026
LINELLY operates this online store and website, including related content, features, products and services (the “Services”). The Services are hosted by Shopify. This Privacy Policy explains how LINELLY collects, uses, discloses and protects personal information when you visit our store, place an order, contact us or otherwise interact with the Services.
Personal information we collect
Depending on how you use the Services, we may collect your name, email address, telephone number, billing and shipping addresses, order and return details, payment transaction information, messages you send us, and technical information such as IP address, device, browser and site usage. Payments are processed through payment providers available at checkout.
How we collect information
We collect information directly from you when you place an order, enter information at checkout, or contact us. Some information is collected automatically through cookies and similar technologies. We may also receive information from Shopify and service providers that help operate the store.
How we use information
- To process payments, fulfill orders, arrange shipping and handle returns, refunds and support.
- To operate, maintain, troubleshoot and improve the store.
- To prevent fraud, abuse, security incidents and unauthorized transactions.
- To comply with legal obligations and enforce store policies.
- To send promotional communications where permitted by law and, where required, with your consent. You can unsubscribe from marketing messages at any time.
Cookies and similar technologies
Our store and Shopify may use cookies to support cart and checkout functions, remember preferences, understand usage, and assist with analytics or advertising where enabled. You can manage cookies through your browser and any consent controls provided on the store.
How information may be shared
We may share relevant information with Shopify and service providers supporting payment processing, hosting, analytics, support, fraud prevention, fulfillment, shipping and returns. We may also disclose information when necessary to complete a transaction, at your direction, in connection with a business transfer, or when required or permitted by law.
Shopify
Shopify hosts the Services and processes certain personal information to provide and improve them. Information may be processed by Shopify and its service providers, including outside your country. See Shopify’s Privacy Policy and privacy portal.
Retention and security
We retain information as reasonably necessary to fulfill orders, maintain records, resolve disputes and meet legal obligations. We use reasonable safeguards, but no method of transmission or storage is completely secure.
Your choices and rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent. We may verify your identity and retain information where legally required or permitted. You may unsubscribe from promotional emails; transactional messages about orders may still be sent.
Children’s privacy
The Services are not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law. A parent or guardian may contact us through Contact Us if they believe a child has provided personal information.
International processing
Shopify and service providers may process information in locations outside your country. Where required, such processing will be subject to applicable safeguards.
Changes
We may update this Privacy Policy to reflect changes to our practices, services or legal requirements. The revised version will be posted on this page with an updated date.
Contact
For privacy questions or requests about your personal information, please use the Contact Us page on the LINELLY store. For business or return-address queries, use the same page.